But what if it’s not? Let’s start with the phrase: “We help you keep your business running.” The very first word (“we”) is a problem. We-focused copy is an issue—almost without fail. It communicates from the perspective of the company, not the customer. It’s the equivalent of a person introducing themselves and dominating the airspace with their story. Correct “we-focused” copy by rewriting every sentence to begin with the word “you” or a verb. Here’s how WebGazer can change three sentences on its landing page:
Trulia did something very similar to Bills.com with their landing page. It starts with a simple form asking for "an address" (which sounds less creepy than "your address," although that's what they mean). Below this simple form field is a bright orange button that contrasts well with the hero image behind the form, and emphasizes that the estimate will be personalized to your home.
Have a clear call to action. Call to actions can be present in the headline text as well as the button text (example: “submit” vs. “download your free marketing guide”). There should be no question as to what next steps are necessary – tell your visitors exactly what you want them to do in big, bold text. For Kajabi, changing their button text from “See Plans and Pricing” to “Get Started Today” increased conversions by 252%!
Match the corresponding ad text. Great landing pages use the same keywords from the PPC ad text – the connection should be obvious and the continuity reassures visitors that they’re on the right path. Don’t send someone to a page about camping tents if your ad was about sleeping bags. And don’t send them to a generic page and make them search for the product they were looking for.
The principal rule of opting page design: Avoid distracting your prospects with banners and advertisements. Many internet users despise pop-ups that appear once the page loads immediately and block them from seeing website content. Website visitors will exit a webpage when they cannot easily close an obstructing optin page. Keep your page clear from anything that the ready may dislike. Importantly, you opting page should have a big visible button to turn off the popup. You can also design a splash page, one with a prominent statement like, “No thanks, continue to the main site.” You do not want your visitors to leave before they see what your site has to offer.
Promote up-sells/cross-sells. You can even set up an autoresponder sequence for someone after they purchase and get repeat customers. Depending on the products you sell, you could offer an upsell, or cross-sell related products. For example, if someone buys a digital camera, you can offer to add a lens, a tripod, and other accessories to their order before it ships. Or, if you sell products that people buy frequently (like food or disposable items, like diapers), you can automatically send them offers for new items when you know they’re about due for another order.
