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Your customers, prospects, and partners are the lifeblood of of your business. You need to build your marketing strategy around them. Step 1 of marketing is understanding what your customers want, which can be challenging when you’re dealing with such a diverse audience. This chapter will walk you through (1) the process of building personal connections at scale and (2) crafting customer value propositions that funnel back to ROI for your company.
The combination of logos from existing customers and real-life faces with featured tweets serves as great social proof. While people are often skeptical of testimonials, real tweets provide visitors with the contact information of those endorsing the brand so they can reach out if they have a question about their experience with the product/service. 

Personalising your email for every individual recipient can improve open rates, engagement rates, and click-through. Write as if you are writing personally to one person by using the recipient’s first name, speak directly using ‘you’, and sign off with your personal name rather than your corporate brand name so that the email is coming from a real person.


Before you can use tracking on your landing page, you must agree to our additional terms of use. Depending on what laws are applicable to your business, you may be required to notify your page visitors about tracking and allow them to opt out of Track with Mailchimp. If necessary, we recommend you add a notification bar that includes an opt-out link.
Competitor marketing is pretty much the obsession of every business owner out there. They want to know what the other guy is saying, doing and what is working. They also want to know what isn’t working, so they can swoop in and poach their customers (admit it, you do this any time you can). But keeping up with the competition’s moves is hard and without the right tools you will never know if you are getting the full picture.
Offering a free trial of your product? Use a landing page to make it easier to capture conversions. Users will only have one option available to them – to start your free trial. You could have this same page on your website but as a landing page this information is free of distractions like a navigation bar, it has a clean direct design and it’s easy to measure your conversions.

Don’t forget your logo! Brand recognition should be a number one priority for any company. Even though the goal of a landing page is to obtain conversions you should always be focused on brand recognition, awareness, and consistency. Imagine someone has seen your logo before but you don’t include it on your landing page. That person clicks through to your landing page but doesn’t recognize your company name so they’re unsure if they want to convert. If your logo had been on your landing page, they might have recognized your brand and decided to convert.

In late 2018 Dr Ram will take a spinal cord injury team from Tana to India to the Christian Medical College in Vellore to learn from their long experience of managing spinal cord injury in a low resource setting. The Malagasy will also learn about their Community Rehabilitation projects.  Spinal cord injury rehabilitation is beginning in Fianarantsoa, some 6hrs away from the capital, under the direction of another of our DU graduates, Dr Emodeur. He and a member of his team will go with Dr Ram and Dr Renaud (who supports them) to the AFSCIN meeting in the autumn.
A strategy that is linked into the effectiveness of digital marketing is content marketing.[39] Content marketing can be briefly described as "delivering the content that your audience is seeking in the places that they are searching for it".[39] It is found that content marketing is highly present in digital marketing and becomes highly successful when content marketing is involved. This is due to content marketing making your brand more relevant to the target consumers, as well as more visible to the target consumer.
Match the corresponding ad text. Great landing pages use the same keywords from the PPC ad text – the connection should be obvious and the continuity reassures visitors that they’re on the right path. Don’t send someone to a page about camping tents if your ad was about sleeping bags. And don’t send them to a generic page and make them search for the product they were looking for.
If you’re not a LeadPages® member, you can download the HTML, CSS, Javascript, and image files for free—no strings attached. You’ll just need to be prepared to do some coding in order to customize these templates to use on your site, or give the files to the person who codes your website for you. (And of course, if that sounds like too much work, you can always sign up for a LeadPages® membership.)
Presentation is everything, or so they say. With this old adage in mind, we’ve compiled our best tips for anyone who wants to send emails that subscribers click into a handy email design guide. We cover each facet of design: content, templates, identity, color, images, layout, fonts, and calls to action. Design is as much science as it is art, and we take the guesswork out of what can seem like the most challenging part of sending good emails.
So many brands and companies build their audiences on Facebook and Google+, which is fine, but we don’t own those names – Facebook and Google do. If we are thinking like real media companies, the asset is in the audience. Getting an email address is the first critical step to figuring out who my reader is and, hopefully in the future, my customer of some sort. If our goal is to drive sales or keep customers happy in some way, we first need to get them as part of our audience. If I have one regret as a business owner, it’s not focusing on building our email list earlier in the process.

MailChimp is another popular email marketing service in the industry. It allows you to create and send email newsletters to your customers, manage subscriber lists, track campaign performance and much more. It also offers responsive email templates that look great on mobile devices and different screens. MailChimp automatically takes care of your sign-ups, un-subscribes, and bounce-back cleaning.
SendInBlue 9,000 emails per month (daily limit of 300) for an unlimited number of subscribers. You can have a maximum of 2,000 subscribers in your automated campaigns at any time. A good range of advanced autoresponders is offered on the free plan, including welcome, anniversary, page visits and ecommerce (such as product purchase or abandoned cart). You also get an allowance for free transactional emails. SMS can also be added for an extra cost. (Full review)
Make it easy to convert. The goal is to make it as easy as possible for visitors to convert, providing as little distance and as few barriers as possible between points A and B. The next step should always be obvious. This strategy varies depending on what your desired conversion is. If it’s form submissions, make that form a piece of irresistible eye candy. If it’s downloads, make a button that is begging to be clicked.
As with all your marketing material, you need to ensure your email branding is consistent in both design and tone of voice. This means using the same fonts, colours, logo, images, voice, messaging, and tone that is used across your website, social media profiles and all other marketing collateral so that readers recognise your brand and know that they can trust you.

An aesthetically pleasing and informational website is an excellent anchor that can easily connect to other platforms like social networking pages and app downloads. It's also relatively simple to set up a blog within the website that uses well-written content with “keywords” an Internet user is likely to use when searching for a topic. For example, a company that wants to market its new sugar-free energy drink could create a blog that publishes one article per week that uses terms like “energy drink,” “sugar-free,” and “low-calorie” to attract users to the product website.
Quality content is more likely to get shared. By staying away from creating "thin" content and focusing more on content that cites sources, is lengthy and it reaches unique insights, you'll be able to gain Google's trust over time. Remember, this happens as a component of time. Google knows you can't just go out there and create massive amounts of content in a few days. If you try to spin content or duplicate it in any fashion, you'll suffer a Google penalty and your visibility will be stifled.

Click through rates. Once your subscribers have opened your email, are they actually taking the action you need them to take? If you think that you have a low click-through rate, perhaps your body copy is not as effective as it needs to be. Consider the following: Is the copy of your email relevant to the subject line? Did you offer real value to your subscribers in the email? Is your call-to-action clear enough? Is the link easy to find?
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